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Silver plated heart ornament.
A Hand-finished Piece
This Heather B. Moore piece is hand-finished in the USA. We make every piece to order and strive for the highest level of craftsmanship.
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Heather's team of skilled artisans use a freehand technique, hand-stamping each letter, number, & symbol onto the jewelry. This attention to detail ensures that every piece is unique and holds a special meaning for its wearer.
We stand by the craftsmanship of our jewelry with our Multi-Generational Warranty. We will repair or replace damaged components of your piece unless signs of neglect are detected, which may require a nominal shop fee. Please note that this warranty does not cover damage caused by accidents, neglect, or unauthorized repairs. Certain gemstones, such as diamonds, are included, while other gems may require additional fees. Contact us at (855) 400-5430 for repair requests or further details.
Necklaces vary by chain length. The circumference of your neck and the size of the charm you choose will impact how your necklace sits on its own and alongside other styles.
1. Measure and cut a piece of string to the same length as the necklace you love.
2. Place it around your neck to see where it falls, consider the size and shape of the charm.
3. Repeat the process to see how necklaces of different lengths look.
Channel set and wide frame charms may differ slightly. For size reference, the charms are shown alongside a dime, nickel, and quarter.
Channel set and wide frame charms may differ slightly. For size reference, the charms are shown alongside a dime, nickel, and quarter.
All items shipped are insured. Signature required for orders over $500.
When Will I Receive a Personalized Item? From the time that an order is placed to the time it is handmade and ships is 15 business days. Every Heather B. Moore piece is handmade to order. Certain pieces may be expedited on a case by case basis. For more information, or to request an expedited order, please call (855) 400-5430.
When Will I Receive a Ready Made Items? Ready Made pieces ship within 3-5 business days. With our fast shipping options, you can receive your newest collection item quickly and enjoy it in no time.
We value your satisfaction and aim to make every Heather B. Moore piece perfect. Due to the custom nature of our products, returns and exchanges are limited. If there’s a defect or error in production, please contact us within 10 days to arrange a return and receive store credit. Non-personalized items are also eligible for store credit within 10 days of receipt. Learn more here.
Silver and gold jewelry may naturally tarnish over time, which is not a defect. For care advice, please contact Heather B. Moore or an official retail partner. To keep your jewelry in good condition, avoid wearing it in water, store it in a dry space, remove it before bed or workouts, and avoid abrasive surfaces. Clean at home by using mild dish soap and a soft toothbrush, rinsing thoroughly, and drying with a polish cloth; avoid harsh chemicals. Tarnished pieces can also be lightly polished with a clean pencil eraser. For professional cleaning and restoration, contact us at (855) 400-5430 ($10 per piece; shipping not included). Learn more about product care here.
Heather's team of skilled artisans use a freehand technique, hand-stamping each letter, number, & symbol onto the jewelry. This attention to detail ensures that every piece is unique and holds a special meaning for its wearer.
We stand by the craftsmanship of our jewelry with our Multi-Generational Warranty. We will repair or replace damaged components of your piece unless signs of neglect are detected, which may require a nominal shop fee. Please note that this warranty does not cover damage caused by accidents, neglect, or unauthorized repairs. Certain gemstones, such as diamonds, are included, while other gems may require additional fees. Contact us at (855) 400-5430 for repair requests or further details.
Necklaces vary by chain length. The circumference of your neck and the size of the charm you choose will impact how your necklace sits on its own and alongside other styles.
1. Measure and cut a piece of string to the same length as the necklace you love.
2. Place it around your neck to see where it falls, consider the size and shape of the charm.
3. Repeat the process to see how necklaces of different lengths look.
Channel set and wide frame charms may differ slightly. For size reference, the charms are shown alongside a dime, nickel, and quarter.
Channel set and wide frame charms may differ slightly. For size reference, the charms are shown alongside a dime, nickel, and quarter.
All items shipped are insured. Signature required for orders over $500.
When Will I Receive a Personalized Item? From the time that an order is placed to the time it is handmade and ships is 15 business days. Every Heather B. Moore piece is handmade to order. Certain pieces may be expedited on a case by case basis. For more information, or to request an expedited order, please call (855) 400-5430.
When Will I Receive a Ready Made Items? Ready Made pieces ship within 3-5 business days. With our fast shipping options, you can receive your newest collection item quickly and enjoy it in no time.
We value your satisfaction and aim to make every Heather B. Moore piece perfect. Due to the custom nature of our products, returns and exchanges are limited. If there’s a defect or error in production, please contact us within 10 days to arrange a return and receive store credit. Non-personalized items are also eligible for store credit within 10 days of receipt. Learn more here.
Silver and gold jewelry may naturally tarnish over time, which is not a defect. For care advice, please contact Heather B. Moore or an official retail partner. To keep your jewelry in good condition, avoid wearing it in water, store it in a dry space, remove it before bed or workouts, and avoid abrasive surfaces. Clean at home by using mild dish soap and a soft toothbrush, rinsing thoroughly, and drying with a polish cloth; avoid harsh chemicals. Tarnished pieces can also be lightly polished with a clean pencil eraser. For professional cleaning and restoration, contact us at (855) 400-5430 ($10 per piece; shipping not included). Learn more about product care here.
For a complete reference for all of our product sizes to scale, please click download and print ourProduct Resource Sheet.
Yes, we would love to help you style your charm or create the perfect gift. Our stylists are available for you to get helpful styling suggestions and tips to build your charm. We offer this as a complimentary service, all you need to do it to contact our Customer Care team.
All Heather B. Moore pieces are handmade to order. Because of this, you are able to customize any piece to your specifications. We currently offer 5 metal types, including; silver, yellow, white, rose, and green gold. If you’d like to change a product on the website, please submit a custom request.
While there is no dedicated Heather B. Moore store, we are currently in over 150 retail locations nationwide. To see a complete list of our retail location, please visit the store locator.
From the time that an order is placed to the time it is handmade and ships is 15 business days. Every Heather B. Moore piece is handmade to order. Certain pieces may be expedited on a case by case basis. For more information, or to request an expedited order, please call (855) 400-5430.
Custom stamps are a great way to create a truly unique and personal piece. When it comes to what we can and cannot create, the options are truly endless. Some examples of common custom stamps include:
Please note, Heather B. Moore can not use copyrighted materials without written consent from the owner of said material. Additional charges for “artwork needed” custom stamps may apply.
Hand stamping is a rare craft and a rich part of our heritage. Our hand engravers proudly maintain this legacy, passing down skills from one generation to another.
Your custom stamp was handcrafted from a solid piece of steel at the studio. Pressed directly into your jewelry, this stamp created something uniquely yours.
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